Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Make your mark in a fast-paced, client-facing operations role that supports markets activity across Asia-Pacific. 
Bring your expertise in controls, communication, and problem-solving to help us deliver accurate collateral outcomes and a strong client experience. 
Youll partner with internal teams and external counterparties to resolve issues quickly and drive continuous improvement.

As a Collateral Management Middle Office Analyst within the Collateral Services team, you manage day-to-day collateral activity for a portfolio of Asia-Pacific clients and counterparties. 
You issue, receive, and monitor margin calls under collateral agreements for products such as over-the-counter derivatives and loans, and you ensure collateral movements are accurate and timely. 
You investigate breaks, resolve disputes and fails, and escalate material issues to the appropriate stakeholders to support sound risk outcomes. 
You help deliver a consistent client experience through clear communication, strong controls, and disciplined follow-up.

 

Job responsibilities:

• Issue, receive, and monitor margin calls in line with collateral agreements and established controls.
• Produce and distribute collateral statements and supporting documentation for standard and non-standard agreements.
• Review and validate incoming calls from counterparties by comparing requested amounts to current exposure and agreement terms.
• Record, reconcile, and control cash and securities received or posted as collateral, resolving breaks promptly.
• Investigate and resolve collateral disputes and counterparty fails, escalating sensitive or material items appropriately.
• Perform month-end activities, including calculating and agreeing interest on cash collateral and related accruals.
• Validate and process coupon and income events on securities held as collateral in line with agreement terms.
• Respond to and resolve day-to-day client and internal inquiries on portfolio activity within defined service expectations.
• Support collateral management for cleared activity, coordinating with relevant clearing counterparties and internal stakeholders.
• Provide All APAC based clients with  collateral coverage from Singapore, including clients based out of Japan.

 

 

Required qualifications, capabilities, and skills: 

• Bachelors degree in Finance, Accounting, or a related discipline.
• Strong numerical and analytical skills with high attention to detail.
• Clear, professional communication skills, including confident phone and written communication.
• Ability to manage multiple time-sensitive items, prioritize effectively, and follow through to resolution.
• Proficiency in Microsoft Outlook and Microsoft Excel.
• Demonstrated ability to work collaboratively with internal partners and external counterparties.

 

Preferred qualifications, capabilities, and skills:

• 1 year of experience in banking operations, middle office, or collateral-related support.
• Familiarity with margining concepts and collateral agreements for derivatives, loans, or securities financing products.
• Experience handling dispute resolution, settlements coordination, and escalation in a controlled operations environment.
• Working knowledge of OTC Derivative products or similar background.

 

 

Manage collateral and margin processes for Asia-Pacific clients, ensuring accurate calls, settlements, and dispute resolution.