Bulge Bracket Investment Banks

Posted 13 days ago

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**Campaign Management Associate** in Wilmington, DE drives credit card marketing campaigns across key channels. Responsibilities include campaign execution, creative management, stakeholder coordination, and process improvement. Experience required: 3+ years in marketing campaign or project management. Key skills: strategic direction, cross-functional collaboration, problem-solving, strong communication, and process optimization. Preferred: credit card marketing experience, multi-channel campaign support, and process improvement proficiency.

Compensation: Not specified USD
City: Wilmington
Country: United States

Full Job Description

Location: Wilmington, DE, United States

Join a team that turns strategy into campaigns customers actually feel. You will help deliver credit card marketing across key channels with precision, speed, and a customer-first lens. If you enjoy cross-team collaboration and making processes better, you will thrive here.

Job Summary

As a Campaign Management Associate in Marketing Growth and Innovation, you drive execution and creative management of credit card marketing campaigns across channels such as email, direct mail, and owned media. You coordinate timelines, stakeholders, and approvals to ensure campaigns are delivered accurately and on time. You look for ways to improve end-to-end processes while balancing customer experience, speed to market, and a strong control environment. Your work helps us deliver marketing that is clear, compliant, and consistent for customers.

Job responsibilities

Execute credit card marketing campaigns aligned to strategic direction on product positioning, offers, and placement

Manage creative development and coordinate campaign assets across supported channels

Lead campaign workflows, timelines, and approvals to ensure seamless end-to-end delivery

Partner with a diverse, dispersed group of stakeholders to drive alignment and timely decisions

Maintain a customer-first lens to support a consistent, high-quality customer experience

Identify process gaps and implement improvements that increase efficiency and speed to market

Apply strong attention to detail to ensure accuracy across creative, offers, and execution details

Support clear documentation of campaign requirements, decisions, and approvals

Monitor execution progress and proactively resolve risks, issues, and dependencies

Ensure campaigns meet regulatory and internal review requirements

Promote a strong control environment through disciplined adherence to procedures and processes

Required qualifications, capabilities, and skills

Three or more years of campaign management or project management experience in marketing, advertising, media, agency, or creative strategy

Bachelors degree required

Strong project management skills with the ability to manage multiple priorities and deadlines

Results-oriented mindset with strong attention to detail and follow-through

Proven problem-solving skills and comfort navigating ambiguity

Strong written and verbal communication skills, with the ability to influence and align partners

Strong interpersonal skills and demonstrated leadership potential

Flexible, positive, and collaborative working style

Curious, improvement-focused mindset that embraces technology and challenges the status quo

Customer-obsessed approach, with an ability to consider the end-to-end customer experience

Demonstrated commitment to risk awareness, controls, and compliance in customer-facing work

Preferred qualifications, capabilities, and skills

Credit card or broader financial services marketing experience

Experience supporting multi-channel campaigns, including email, direct mail, and owned media

Experience improving workflows and operational processes across marketing execution

Familiarity with creative development and approval workflows in regulated environments

Join our Marketing Growth & Innovation team as a Campaign Management Associate, executing credit card campaigns to enhance CX.

Full Job Description