Location: Metro Manila, National Capital Region, Philippines

Embark on a rewarding and challenging career as a Business Analytics Associate with our dynamic team. Youll have the opportunity to make a significant impact by supporting process improvements, key initiatives, and expanding your creative and analytical skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

AAs a Business Analytics Associate within Home Lending, you will play a pivotal role in driving operational efficiency and supporting strategic initiatives. Leveraging your advanced understanding of data analytics and automation, you will uncover patterns, analyze complex data sets, and develop innovative solutions to support business strategies. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with organizational goals. Your ability to think strategically, coupled with strong customer service skills, will be crucial in delivering results that enhance the customer journey and drive the success of our business.

Job Responsibilities:

• Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives.
• Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
• Collaborate with cross-functional teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies.
• Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes.
• Provide quality service to customers through continuous communication and effective stakeholder management.

• Contribute to a collaborative work environment by sharing knowledge and supporting team initiatives.

Required qualifications, capabilities, and skills:

• Demonstrated ability to conduct advanced data analysis, uncover patterns, and provide insightful reporting, with 3+ years of relevant experience.
• Proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture.
• Experience collaborating with cross-functional teams and working with diverse groups across an organization.
• Advanced strategic thinking skills, with a track record of evaluating scenarios, assessing risks, and making informed decisions.
• Ability to provide quality service through continuous communication and stakeholder engagement.
• Proficiency in using Tableau for data visualization and reporting.
• Experience with Alteryx for data preparation, blending, and advanced analytics.
• Familiarity with SharePoint for document management, collaboration, and workflow automation. 

Preferred qualifications, capabilities, and skills:

• Experience leveraging artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Expertise in prompt writing to guide data analysis and ensure consistent outcomes.
• Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives.
• Advanced skills in Tableau for creating interactive dashboards and visual analytics.
• Advanced proficiency in Alteryx for automating complex data workflows and analytics processes.
• Experience utilizing SharePoint to facilitate team collaboration, manage projects, and automate business processes.

As a Business Analytics Associate, drive efficiency via analytics/automation, align teams, enhance customer journey & strategy.