Location: Mumbai, Maharashtra, India

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

As an associate within the Fraud Strategy Team, you will be responsible for designing and managing fraud strategies, capabilities, and processes including working with Product and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.

Job responsibilities:

• Enhance Rewards Fraud strategies to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency 
• Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
• Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection 
• Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance

Required qualifications, capabilities, and skills:

• 2+ years of experience in credit or fraud risk management. 
• Effective collaboration and partnership skills with internal and external partners
• Ability to think strategically to develop fraud strategies with strong analytical skills and familiarity with AI and machine learning concepts to drive innovative solutions
• Effective communication skills with the experience presenting to business stakeholders
• Demonstrated strong curiosity to learn and attention to details. 

As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.