AI/ML Solutions Product Portfolio Operations Director
at J.P. Morgan
Posted 17 days ago
No clicks
Senior leader responsible for end-to-end product operations for an AI/ML solutions portfolio, ensuring operational excellence, governance, and scalable growth. Collaborates with product, finance, risk, compliance, and analytics teams to manage portfolio boundaries, deployment scopes, lifecycle controls, and FinOps. Drives standardization, product analytics, internal controls, and portfolio-level reporting to optimize business value while maintaining security, resiliency, and data integrity.
- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
Full Job Description
Location: New York, NY, United States
We are seeking an experienced and strategic Executive Director to lead Product Operations for the AI/ML Solutions Product Portfolio. This role is critical to ensuring the portfolio is managed with operational excellence, strategic alignment, and robust governance. You will oversee the end-to-end operational management of the product portfolio, driving standardization, efficiency, and compliance across all product areas.
Job responsibilities
- Works across products and product lines to help ensure delivery against business objectives
- Executes the strategy for reporting and communications to support our portfolio management operations and change initiatives
- Oversees and coaches a team to best implement the strategy for adapting and executing the full product-line framework and ensures our core cross-product priorities, sequencing, and trade-offs are realized
- Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions
- Drives operational excellence across all product areas, ensuring consistent, standardized, and efficient execution of processes and practices.
- Leads the implementation and oversight of FinOps strategies within each product area to optimize financial management and cost efficiency.
- Establish and maintain a comprehensive product analytics framework, ensuring each product area defines KPIs and delivers timely, accurate measurement and reporting.
- Ensures robust internal controls and data integrity measures are embedded as standard practice across the portfolio to mitigate risk and maintain compliance.
- Manages product portfolio governance, including product approvals portfolio boundary definitions, and deployment scope management.
- Collaborates with cross-functional teams to align product lifecycle management, risk controls, and operational processes with business goals and regulatory requirements.
- Continuously assess and improve portfolio organization, operational workflows, and governance frameworks to enhance efficiency, security, and resiliency.
- 8+ years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness and portfolio management initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Strong expertise in FinOps principles and financial management within product portfolios.
- Experience developing and managing product analytics frameworks with clear KPIs and reporting mechanisms.
- Deep understanding of governance, risk management, internal controls, and data integrity best practices.
- Excellent collaboration and communication skills, with the ability to influence and align diverse teams and stakeholders.
- Customer and business-focused mindset with strong analytical, problem-solving, and strategic thinking abilities.
- Experience in financial services or regulated industries.
- Familiarity with AI/ML product ecosystems and technology portfolio management.
- Background in vendor management, compliance, and operational risk frameworks.
