Posted 17 days ago
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The Agility Senior Associate supports 3–4 product and technology teams in driving team operations, planning, and delivery, focusing on improving team-level productivity and maintaining a clear, prioritized backlog. The role monitors delivery metrics, manages dependencies, resolves delivery issues, and acts as an escalation point when needed. It also supports onboarding and training for agile tools (e.g., JIRA, Confluence), participates in the Agility Lead community, and partners with team leaders to improve delivery practices. Requires a minimum of 1 year in an enterprise product or technology environment and strong agile/scrum knowledge; agile certification and financial services experience are preferred.
- Compensation
- Not specified
- City
- Wilmington
- Country
- United States
Currency: Not specified
Full Job Description
Location: Wilmington, DE, United States
As an Agility Associate at JPMorganChase, you will support 3–4 teams in driving team operations, planning, and delivery. You will focus on team-level productivity improvements and support community activities, helping teams deliver on priorities and improve performance. You will partner with team leaders within your Product to improve delivery practices in a healthy and sustainable way. This role offers a clear path for growth into more senior Agility Lead positions and provides opportunities for mentorship and exposure to leadership.
Responsibilities
- Provide coverage support for 3–4 teams, adapting support based on team maturity and needs.
- Drive team operations and enable planning and delivery events to maintain a clear, prioritized pipeline.
- Ensure teams have clear, prioritized work and manage dependencies to keep projects moving and avoid delays.
- Identify and resolve delivery issues quickly, acting as an escalation point when needed.
- Monitor team performance and delivery data to support continuous planning and measurable improvement.
- Drive team-level productivity improvements for your assigned teams, with a focus on reducing waste and increasing efficiency.
- Participate in Agility Lead community activities, sharing proven practices and lessons learned to help other teams improve delivery.
- Support onboarding and training for new users of agile tools and practices.
Required qualifications, capabilities, and skills
- 1 year minimum of experience within an enterprise product or technology environment.
- Proficient knowledge of agile methodologies and scrum frameworks.
- Experience with collaboration tools such as JIRA, Confluence, and Teams; estimation and planning skills for maintaining a healthy backlog.
- Understanding of engineering development practices and adherence to core Agile values and principles.
Strong communication and teamwork skills.
Preferred qualifications, capabilities, and skills
- Agile certification (e.g., Scrum Master, SAFe).
- Experience in financial services or a related industry.
- Demonstrated ability to contribute to a diverse and inclusive team environment.
- AI and Jira Automation Knowledge
