• Own the end-to-end product vision, strategy, roadmap and backlog for corporate payment fraud detection and prevention, aligning Risk, Technology, Data/Analytics, Operations and business stakeholders.

• Define and prioritise data ingestion and fraud feature requirements across channels/payment types; ensure secure, resilient pipelines with strong data quality, integrity and lineage.

• Drive delivery of data transformation, enrichment and feature enablement to support model training, monitoring and ongoing optimisation.

• Set the strategy for the fraud decision engine (onboarding and early-life), partnering with Data Science to develop and iterate models/rules that improve detection and reduce friction.

• Own model performance management by defining KPIs/thresholds (e.g., detection, false positives, alert volumes, loss prevented, customer impact) and running continuous tuning/championchallenger where applicable.

• Ensure explainability and governance are fit-for-purpose (reason codes, auditability, documentation) for investigators, risk committees and regulatory expectations.

• Design and implement interventions and playbooks (approve/decline/step-up/hold-review/routing), integrating with downstream systems and agreeing SLAs with Fraud Operations/Investigations.

• Establish closed-loop feedback from investigations, disputes and chargebacks; coordinate UAT, controlled rollouts and post-release monitoring to prevent false-positive spikes or payment-flow disruption.

• Degree in a relevant discipline (advanced degree preferred) and strong Product Owner experience in financial services.

• Deep knowledge of Wholesale Banking non-financial risk and relevant regulatory expectations.

• Strong data/analytics background (ingestion, management, ML/predictive techniques) and Agile delivery experience.

• Proven ability to influence senior stakeholders and communicate clearly across technical/non-technical teams.

• Experience in real-time fraud monitoring (payments or merchant acquiring), or financial crime investigations, preferred.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.