at HSBC
OtherPosted 13 days ago
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**Insurance Product Expert - HSBC, Johor Bahru** HSBC's International Wealth & Premier Banking seeks an ambitious Insurance Product Expert to drive bancassurance sales in Premier and Premier Elite customer segments. Key responsibilities include meeting sales targets, managing sales activities, and delivering exceptional customer service post-sale. The ideal candidate boasts a strong sales mindset, 7+ years in financial services (preferably bancassurance and life insurance), excellent communication skills, and relevant licenses (PCE, CEILI, TBE).
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Full Job Description
Some careers open more doors than others.
If youre looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.
At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
We are currently seeking an ambitious individual to join in the role of Insurance Product Expert.
Principal Responsibilities:
a) Meeting of KPIs
- Meet sales target for Bancassurance in Premier and Premier Elite customer segments.
- Drive productivity, participation, revenue, and sales quality.
b) Sales Activities & Management
- Support Relationship Managers and Branch Leaders to improve customer satisfaction.
- Partner with Relationship Managers during client engagements, conducting portfolio reviews, providing financial planning advice, and recommending solutions to customers in relation to their insurance portfolio and risk profile.
- Identifying opportunities for coaching through joint appointments, keeping Relationship Managers updated on new products, market trends, and technical knowledge.
- Plan and organise customer events at the branch or regional level, serve as speaker during events to represent the bank and engage customers.
c) After Sales Service
- Assist customers with after-sales needs including claims, policy changes, and general support.
- Strong result-driven mindset with interest in product sales and advisory.
- Minimum 7 years of relevant experience in financial services, especially in bancassurance and life insurance sales, ideally within a banking environment.
- Excellent communication and people skills.
- Minimum SPM qualification with 5 credits.
- Must hold PCE, CEILI, and TBE licenses.
