at HSBC

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Posted a month ago

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Join HSBC as a Customer Service Representative to handle inbound customer inquiries, resolve issues, and provide accurate information about banking products and services. You will chat, email, or phone support customers, ensuring high levels of service while complying with regulatory and security requirements. The role involves identifying customer needs, processing requests, and guiding customers toward appropriate solutions or referrals. This is a frontline role focused on delivering a positive customer experience and supporting account servicing.

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