at HSBC

Other

Posted a month ago

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This role handles inbound and outbound calls, emails, and live chat to resolve mid-complex financial inquiries (insurance, credit cards, general banking services, online wealth management, and payments). You will proactively identify customer needs and recommend suitable products and services to achieve targets, while proposing solutions to resolve issues and deliver high-quality service. You must maintain operating risk controls and compliance, and meet personal KPIs. Fluency in Cantonese is required, with good communication skills and willingness to work shifts; prior call centre or tele-sales experience is preferred.

Compensation

Not specified

Currency: Not specified

City

Not specified

Country

China