Regional Procurement Services Manager

Regional Procurement Services Manager

Location: Melrose Arch, Johannesburg, South Africa

Reporting: Regional Transactional Services Lead: Africa

Function: Transactional Services

JOB PURPOSE:

The purpose of this role is to lead and coordinate procurement services across Africa by driving governance, standardisation, and efficient Procure-to-Pay (P2P) processes, while supporting operational delivery and ensuring compliance with company policies and controls.

KEY RELATIONSHIPS:

 Internal:

• SAP Global Support team
• COUPA Global Support team
• Mine CFOs and Finance Managers
• Regional CFOs
• Supply Chain and Procurement teams
• Warehousing and Logistics teams
• Engineers and end users
• Suppliers and third-party stakeholders
• Accounts Payable

PRIMARY TASKS & RESPONSIBILITIES:

• Drive cost efficiencies through the application of procurement governance and standardised processes
• Monitor procurement spend and identify areas of unnecessary or non-compliant expenditure
• Support financial objectives by improving procurement efficiency and reducing rework
• Provide procurement insights and reporting to support business decision-making
• Support audit requirements through accurate and timely provision of procurement data and documentation
• Contribute to budget adherence through disciplined procurement practices
• Oversee end-to-end procurement services across the region (PR to PO to payment readiness)
• Ensure timely conversion of purchase requisitions to purchase orders within agreed timelines
• Monitor supplier PO acknowledgements and drive expediting of critical orders
• Enforce procurement through approved catalogues, contracts, and master data governance
• Drive resolution of procurement and supplier queries within defined SLAs
• Support stabilisation and continuous improvement of Coupa and SAP procurement processes
• Identify and implement process improvements to increase efficiency and reduce manual intervention
• Drive standardisation of procurement processes across all sites
• Maintain high levels of procurement data accuracy and system integrity
• Identify and mitigate procurement-related risks, including fraud and control breakdowns
• Support continuous improvement initiatives across procurement and transactional services
• Act as the primary interface for procurement-related queries and escalations
• Provide clear guidance to stakeholders on procurement processes and compliance requirements
• Resolve procurement bottlenecks impacting operational delivery
• Maintain strong relationships with internal stakeholders and suppliers
• Support uninterrupted supply by proactively addressing delays and issues
• Manage stakeholder expectations through clear and timely communication
• Lead and manage the procurement services team to deliver against defined KPIs
• Conduct regular performance check-ins and provide ongoing feedback
• Identify skills gaps and implement training and development initiatives
• Drive knowledge sharing and continuous learning within the team
• Build succession and ensure adequate coverage across key functions
• Foster accountability and ownership within the team Responsible for own development and updating of developments in field of expertise.

QUALIFICATIONS:

• Degree / Diploma in Accounting/Business Science/Commercial/Finance/Supply Chain Management

WORK EXPERIENCE:

• 710 years procurement experience in a large organisation
• Minimum 35 years team management experience
• Strong SAP experience (S/4HANA preferred)
• Experience with procurement systems (Coupa advantageous)
• Experience working across multiple sites or regions

COMPETENCIES:

• Strong procurement and P2P process knowledge
• Leadership and team management capability
• Strong analytical and problem-solving skills
• High attention to detail and data accuracy
• Ability to manage multiple priorities in a complex environment
• Strong communication and stakeholder management skills
• Service delivery focus

Who we are

Glencore is one of the worlds largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that advance everyday life.

With over 140,000 employees and contractors and a strong footprint in over 30 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of offices.

Glencores customers are industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.

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