Senior Analyst - Crisis Management
Posted 15 days ago
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Senior Analyst in Crisis Management responsible for leading and coordinating incident response and crisis management activities to minimize business impact. The role ensures compliance with crisis management programs, delivers training, and manages critical security events from investigation through resolution. The position drives improvements to incident response playbooks, leads exercises to identify gaps, and collaborates closely with Legal, Compliance, HR, Technology and business teams. This is an individual contributor role in a 24x7 operational environment requiring strong communication, analytical, and decision-making skills.
- Compensation
- Not specified
- City
- Not specified
- Country
- India
Currency: Not specified
Full Job Description
At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.
Come join us in delivering better outcomes for our clients around the world!
About the Department:
The Global Information Security team leads the company’s Crisis Management and Cyber Security Risk programs. This department manages security operations, incident response, compliance, and risk management. Team members collaborate across functions and levels, fostering a culture of resilience and continuous improvement. Joining this team means working in a dynamic, supportive environment where your contributions help protect the organization and drive strategic security initiatives.
How You Will Add Value?
Core Responsibilities:
You Will:
Ensure compliance with the Crisis Management program and deliver training.
Manage critical security events and coordinate incident investigations.
Prioritize crisis and cybersecurity incidents to minimize business impact.
Act as an escalation point and incident response coordinator.
Adapt response processes to company changes.
Present incident analysis and trends to leadership.
Review processes and recommend improvements.
Strategic Responsibilities:
Lead incident response exercises to identify gaps and engage stakeholders.
Maintain and improve Incident Response playbooks and guidelines.
Collaborate with Legal, Compliance, Data Privacy, HR, Technology, and Business teams.
Team & Collaboration:
Monitor internal and external events and align with infrastructure teams.
Communicate incident details from investigation to resolution.
Drive change and support business goals.
Ensure compliance with incident response workflows and participate in audits.
What Will Help You Be Successful in This Role?
Experience, Education & Certifications:
Associate or bachelor’s degree, certification, or 5–8 years of related experience.
2–3 years of leadership experience.
Experience leading incident or crisis response teams.
Experience in a 24x7 operational environment.
Experience with globally distributed teams.
Experience improving response processes at scale.
Bachelor’s degree in Computer Science or cybersecurity preferred.
Technical Skills:
Strong written and verbal communication skills.
Analytical and problem-solving abilities.
Ability to work calmly under pressure and meet deadlines.
Effective decision-making skills.
Soft Skills:
Strong organizational and communication skills.
Ability to work with staff and executives.
Team-oriented and resilient under pressure.
Job Level - Individual Contributor
Work Shift Timings - 11:00 AM - 8:00 PM (Flexible work schedule, Willing to work outside normal business hours to support critical incidents, including evenings or weekends when necessary)
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Highlights of our benefits include:
Professional development growth opportunities through in-house classes and over 150 Web-based training courses
An educational assistance program to financially help employees seeking continuing education
Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
Life insurance for protection of employees’ families
Personal accident insurance for protection of employees and their families
Personal loan assistance
Employee Stock Investment Plan (ESIP)
12 weeks Paternity leave
Onsite fitness center, recreation center, and cafeteria
Transport facility
Child day care facility for women employees
Cricket grounds and gymnasium
Library
Health Center with doctor availability
HDFC ATM on the campus
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
