Posted 11 days ago
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**Senior Site Reliability Engineer** - Leads production incident response, promotes availability in Brokerage Recordkeeping's cloud platforms (AWS EKS, RDS) - Migrates systems to AWS, manages CI/CD pipelines, ensures high availability and disaster recovery - Proactively improves observability with tools like Prometheus, Grafana, ELK/OpenSearch, leads incident response, and root cause analysis - Requires 5+ years in production support, application development (Java), and SRE, Master's degree preferred - Demonstrates adaptability, strong learning mindset, and leverages emerging technologies in fast-paced environments
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Full Job Description
Job Description:
Note: Fidelity will not provide immigration sponsorship for this position.
Job Description
This position is for a Sr. Site Reliability Engineer within the R4 Responsive OpsWorX Team covering multiple products in the Brokerage Recordkeeping Technology organization.
This Engineer will be responsible for responding to production incidents. You will closely work with our business partners responding to application specific questions and work with the product teams to promote availability, resilience, and stability.
The Expertise and Skills You Bring
Bachelors degree or higher in a technology related field (like Engineering, Computer Science, Information Technology) required, masters degree is a plus.
Minimum 5 years of combined experience across Production Support, Application Development (Java), and Site Reliability Engineering (SRE) to ensure system stability, scalability, and performance.
Build, manage, and optimize resilient, scalable cloud platforms using AWS-native services, leveraging 3 years of hands-on experience with Amazon EKS and RDS.
Lead and execute cloud migration initiatives, ensuring minimal downtime, performance optimization, and adherence to architectural best practices.
Implement and maintain CI/CD pipelines to enable reliable, automated, and secure application deployments.
Ensure platforms meet high availability, scalability, fault tolerance, and disaster recovery requirements.
Design, implement, and continuously improve observability solutions, including:
Monitoring
Logging
Alerting
Distributed tracing
using tools such as Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, and Splunk.
Instrument applications and infrastructure to provide end-to-end visibility into system health, performance, and reliability.
Proactively identify performance bottlenecks, capacity risks, and failure points; recommend and implement remediation strategies.
Lead incident response, providing rapid triage and resolution during production outages or performance degradation.
Conduct root cause analysis (RCA) for critical incidents and drive corrective and preventive actions.
Collaborate closely with development, infrastructure, security, and business teams to ensure alignment with operational and business objectives.
Analyze and reverseengineer existing applications to understand system behavior, integrations, and dependencies
Continuously evaluate emerging technologies, tools, and industry trends to improve platform reliability and operational efficiency.
Demonstrate adaptability and a strong learning mindset in a fast-paced, evolving environment.
Nice to Have Skills
AI. Apply Generative AI tools responsibly to improve productivity, including assisting with analysis, documentation, summarization, and ideation activities.
SQL. Utilize SQL and relational databases (Oracle or other RDBMS) to support application troubleshooting, reporting, and performance analysis.
Certification in public Cloud (AWS) or Kubernetes is a plus.
Certifications:
Category:
Information TechnologyPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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