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**Senior Deployment Manager**: Lead cross-functional team in deploying client integration solutions, driving adoption efficiency. Key responsibilities include planning, deploying, and supporting solutions; expertise in API testing, SSO, file transmissions, product development, and client management required.
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Full Job Description
Job Description:
The Role
Do you want to make a difference and be part of a highly collaborative, cross-functional team committed to deploying client integration solutions in the Integration Services Product Area for Institutional Wealth Management Services (IWMS)?
In Integration Services were dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions and Flexible Technology. As part of Integration Services, you will be delivering new and evolving products and services.
In this role, you will focus on consulting/working with clients and fintechs, to develop Integration use cases, build roadmaps and implement integrations. This will also include but is not limited to deploying APIs & SSO, Transmissions, connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments.
We are looking for a Senior Deployment Manager, who will blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement.
The primary focus areas for a Senior Deployment Manager in Integration Services are:
- Plan: Analyze and prepare for the opportunity, scale, and complexity.
- Deploy: Consistently demonstrate skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption.
- Support: Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholder.
The Expertise and Skills You Bring
- Bachelors degree required, MBA or equivalent career experience preferred
- 5+ years of experience in product development, client management, and software deployment; Testing; demonstrated expert analytical skills and technical competence.
- Experience with Postman, Insomnia, API testing, Single Sign On, File Transmissions.
- Being a voice of influence to your team and interdependent teams by embracing the common vision and fostering collaboration; drive towards the business goal with effective communication and navigate through complex scenarios.
- Proficiently lead all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency.
- Keen focus on the end-to-end customer experience; resolve user problems while working across stakeholders to prioritize solutions.
- Demonstrate a grow and learn mentality to advance skills and approach work with a constant curiosity to keep current with business and client needs.
Note: Fidelity is not providing immigration sponsorship for this position.
The Team
This is an excellent opportunity to join the Integration Services Product Area and work on solutions to drive IWMS business forward. The team aligns with business partners in an agile (Kanban) way of working. By putting the team at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity leadership behaviors, you sustain and evolve our innovative learning culture.
Certifications:
Category:
Product ManagementPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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