Posted 13 days ago
No clicks
**Managing Director, 401K Relationship Manager:** Lead 401K client relationships, serving as clients' trusted advisor. Manage, educate, resolve issues, and build relationships with Plan Sponsors and Advisors. Requires Series 7 & 63 licenses, 8+ years of RM/CS experience, and retirement plan record-keeping/admin skills. Drive client satisfaction, differentiate Fidelity's benefits approach, and own the client relationship. Join Fidelity's diverse, inclusive team, offering competitive compensation and benefits.
- Compensation
- $79,000 – $153,000 USD
- City
- Not specified
- Country
- Not specified
Currency: $ (USD)
Full Job Description
Job Description:
Job Title: Managing Director, 401K Relationship Manager
Note: Fidelity will not provide immigration sponsorship for this position
The Role
The Managing Director (MD) is entrusted with a book of business of defined contribution. The Managing Director is the primary contact for the client and works in a team structure which is collectively responsible for managing, educating, resolving client issues, building relationships and meeting the needs of Plan Sponsors and Advisors.
The Expertise and Skills You Bring
College degree preferred or equivalent work-related experience.
Series 7 & 63 required.
8+ years of Relationship Management or Client Service experience; preferably within Retirement/401K industry.
Your retirement plan record keeping and administration experience.
Your relationship management experience.
You have excellent verbal and written communication skills.
Your excellent organization and time management skills and attention to detail.
You have demonstrated problem-solving skills.
Your effective presentation skills, influence and negotiation skills.
Verifying client agreement about the issues and options before implementing with solutions. Developing, managing and maintaining strong client relationships.
Building strong partnerships based on shared commitment to mutual goals. Sets the strategic direction for the plan and demonstrates ultimate ownership and accountability for the client relationship. Acts as the clients 'trusted advisor'.
Building client relationship to highest level of decision makers.
Planning and conducting effective in-person and/or phone meetings.
Makes thorough plans and preparations for client meetings.
Properly planning, influencing, and implementing Fidelity solutions to address needs.
Differentiating Fidelity's benefits approach against competitive benefit solutions.
Facilitating discussions with clients regarding legal, regulatory and design issues across the plan. Consults with clients on qualified and potentially nonqualified plan design alternatives.
Coordinating internal resources to provide analysis and recommendations to clients on design alternatives.
The MD is responsible for analyzing the client's investment architecture and providing appropriate alternatives.
Identifying key drivers and maintains consistent formal/informal contact with key client decision makers.
Actively facilitating Investment Review meetings.
Working closely and actively leads discussions with the Investment Strategist to create effective investment strategies and develop solutions that benefit clients/Fidelity.
Assisting Plan Sponsors with plan corrections, resolving operational defects, PSW navigation, providing plan and participant literature, and contribution inquiries.
The MD is expected to own the client relationships for which they are accountable.
This includes problem resolution on behalf of clients to produce a satisfactory outcome.
The MD is considered the lead associate for the Book of Business with supporting functions (Client Service Manager Administrator, Testing and Reporting Analyst) providing services through the MD to the client.
The MD is responsible for building and developing strong internal working relationships with Fidelity personnel in support of service delivery.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidates relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.
Certifications:
Series 07 - FINRA, Series 63 - FINRACategory:
Relationship ManagementApply
All fields are required.
Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
AI Guidelines
Learn about our guidelines for use of AI when applying for a Fidelity job
