Posted 7 days ago
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**Facilities and Operations Amenity Manager (Fidelity Real Estate) - Salt Lake City, UT** Lead a team to deliver on-site amenities and hospitality services, fostering vibrant workplaces for Fidelity associates and visitors. Oversee food and beverage, fitness, and wellness programs across multiple regions. Requires hospitality/customer service experience, corporate real estate knowledge, team development skills, and proficiency in Microsoft Office. Regional travel required. Must be available on-site 100% of the time.
- Compensation
- Not specified
- City
- Salt Lake City, Denver, San Francisco, Albuquerque
- Country
- United States
Currency: Not specified
Full Job Description
Job Description:
The Role
Are you passionate about customer service? Do you have an interest in real estate? Do you thrive when leading people and building relationships? If so, Fidelity Real Estate is seeking a Manager of Facilities and Operations to join our team!
In this role, your primary responsibility will be to provide a magnetic and vibrant workplace experience for all Fidelity associates and visitors by leading the delivery of on-site amenities and hospitality services.
You will provide vendor oversight and deliver on the strategy that is set for food and beverage, fitness and wellness programs. You will also support multifaceted real estate products and service initiatives.
This role is based out of Salt Lake City, UT and has regional responsibilities and personnel in Denver Colorado, Salt Lake City Utah, San Francisco California, and Albuquerque New Mexico. This team of on-site associates is highly visible and readily available to respond to associate needs.
The Expertise and Skills You Bring
- Undergraduate degree or relevant experience.
- Proven track record in hospitality or customer service field is required.
- Corporate real estate knowledge desired, particularly in building operations.
- Familiarity with the financial services industry is valued.
- Experience developing a team.
- Experience with vendor management, including performance accountability, contract compliance, and risk management.
- Proficiency with Microsoft Office.
- Excel at meeting new people and networking and have a compassionate, thoughtful, and respectful demeanor.
- Excellent communication and listening skills and the ability to influence others.
- Direct a team focused on delivering quality services that enable the success of Fidelity businesses.
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic.
- Apply innovative thinking to tackle problems.
- Proactively find opportunities to improve, seek feedback, track issues for resolution, and measure engagement efforts.
- Partner with other real estate teams to align priorities, develop and implement regional programs and projects.
- Cultivate key partnerships with Security, Technology and other groups to collectively ensure that business needs are met.
Other Requirements
- Role is on-site 100%.
- Periodic travel is required.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Fidelity Real Estate is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. The Facilities Operations team manages more than 7 million square feet of space in the United States and overseas and ensures a safe and productive environment for employees while maintaining best-in-class real estate for our visitors and clients. We are customer-centric and focus on delivering solutions that meet the needs of Fidelity associates at all levels.
Certifications:
Category:
Real EstatePlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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