Posted 2 months ago
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This role provides frontline workspace technology support for EY end-users and visitors, focusing on office IT/AV facilities and conference/event support. You will maintain IT/AV systems, serve as the single point of contact for on-site issue management, and assist with events both in and out of hours. The position offers exposure to modern workplace technologies, opportunities to work with technologists and business teams, and room for learning and growth in a dynamic environment.
- Compensation
- Not specified
- City
- Hong Kong
- Country
- Hong Kong
Currency: Not specified
Full Job Description
At EY, were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
As a workspace technology support, you will be frontline support for our end-users and visitors on our office technology facilities.
Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
The opportunity
The right candidate will have a great start at EY on modern workplace style as well as will experience different kinds of smart office technologies. It is a good opportunity to explore any latest even upcoming new products for office facility.
Your key responsibilities
- Provide onsite support and stand by for any conference and event not limited to non-office hours and EY office
- Support and maintenance all office IT/AV facilities in a good condition
- Ensuring onsite/online events run smoothly by providing the single point of contact for issue management and resolution.
- Handling AV to operate, troubleshoot and interact with respective vendors and internal teams.
- Accomplish any ad hoc task from team lead
Skills and attributes for success
- Good communication skill in English and Mandarin
- Good customer service mindset and with Can-Do attitude
- Willing to learn a new thing and embrace change in a dynamic working environment
- Troubleshooting skill on any issues
- Can work independence without supervising
To qualify for the role you must have
- University graduate in computer science, management information systems or related field.3 years above relevant work experience
- Knowledge on IT and AV
- Knowledge of ITIL process.
- Good problem solving and analytical approach to identify issues and solutions.
- Experience with Windows laptop, networking, NAS, touch screen technology.
Ideally, youll also have
- MS Office (Word, PowerPoint, Excel, Outlook)
- iOS and Android Support
What we offer you
At EY, well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
