At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

We are looking for a Senior Consultant to join our Business Transformation team within Financial Services.
In this role, you will work with leading financial institutions, supporting complex transformation initiatives across business and technology. You will be part of multidisciplinary teams, acting as a key interface between business stakeholders, IT teams and executive leadership, contributing to the successful delivery of strategic and operational change programs.
This is an opportunity to work on high-impact projects covering areas such as digital transformation, customer experience, core transformation and process optimization, while developing a holistic view of the financial services landscape.

Your key responsibilities

   Support and lead workstreams within business and technology transformation projects in the financial services sector
   Analyse, design and optimize business processes and customer journeys, identifying inefficiencies and opportunities for improvement
   Translate business needs into clear, structured and actionable functional requirements and user stories
   Act as a bridge between business and IT teams, ensuring effective communication and alignment
   Develop high-quality deliverables (presentations, reports, analyses) with clear storytelling tailored to executive audiences
   Manage priorities and multiple topics in parallel, ensuring timely and high-quality delivery
   Support project governance, Agile ceremonies and iterative delivery models

Skills and attributes for success

   Strong analytical and problem-solving capabilities, with a structured mindset
   Ability to simplify complex topics into clear and impactful messages
   Strong communication skills, with the ability to adapt to different stakeholders and seniority levels
   High level of autonomy, ownership and proactivity
   Strong collaboration skills and team-oriented mindset
   Flexibility and resilience in dynamic and demanding environments
   Client-centric approach with a focus on delivering value

To qualify for the role, you must have

   45 years of experience in business consulting
   Experience in banking and/or financial services
   Proven experience in process analysis, design and reengineering (BPM, workflows, or similar)
   Experience in customer journey mapping and customer experience (CX) initiatives
   Experience in defining functional requirements and user stories
   Participation in transformation programs, including digital transformation or core system initiatives
   Experience working in Agile/Scrum or other iterative delivery models
   Strong PowerPoint and structured storytelling skills
   Fluency in English
   Availability to travel according to project needs

What we look for

We are looking for professionals with a strong business mindset and a passion for transformation. Individuals who combine critical thinking with execution capabilities, and who are comfortable navigating complex environments while maintaining a clear focus on outcomes.
If youre eager to take ownership, lead topics autonomously and contribute to solving complex challenges in financial services, this role is for you.

What we offer

   Continuous learning: Youll develop the mindset and skills to navigate whatever comes next
   Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way
   Transformative leadership: Well give you the insights, coaching and confidence to be the leader the world needs
   Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience, its yours to build. 

EY | Shape the future with confidence 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.   
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

 
At EY, we're committed to providing recruitment and career opportunities to all, regardless of gender, sexual orientation, social background or disability. We believe that equality and diversity are central to our recruitment process, as they enhance creativity and efficiency, leading to improved performance and productivity. In line with this commitment, EY Portugal recently became a member of the Inclusive Community Forum. This initiative, led by Nova SBE, focuses on the recruitment of individuals with disabilities, advocating for a more inclusive community. Moreover, EY Portugal has also endorsed the Diversity Charter of APPDI (the Portuguese Association for Diversity and Inclusion), pledging to establish and develop internal policies and practices which support diversity. Through these initiatives, EY seeks to actively contribute to the inclusion process, and promote a more inclusive community for people with disabilities, by actively participating in creating solutions.

 
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