Career Family-Risk Management Service | Global Security   

Senior Associate, Risk Management

The Senior Associate within RMS-Global Security team would be required to develop subject matter expertise the Global Security disciplines. An individual should be able to continuously add value to assigned processes and develop solutions for situations that may not have been previously documented. Managing the team from Gurugram location, networking with the other RMS leaders at the location and providing long term value to stakeholders. 

The opportunity

Working under the direction of the Global Security leadership team and GDS RMS Global Security team, the incumbent would be part of a newly set up Security and Travel Intelligence Center and will support GDS RMS team for overall coordination of Threat and Intelligence monitoring, emergency preparedness and response and business continuity planning activities globally.

Your key responsibilities

Service Delivery

• Coordinate and collaborate with the Security and Travel Intelligence Center (STIC) team members in Gurgaon, Kochi, Manila and other stakeholders for seamless service delivery
• Assist in proactive monitoring activities for incident management and business continuity
• Participate in crisis management training and discussions as requested
• Collaborate with key personnel from functions such as Security, Technology, Facility and Admin, Talent team and other relevant teams
• Assist in the preparation of reports as necessary on tools like Power BI, advanced Excel etc. (situation report, risk assessments, test plans, etc.)
• Assist global leaders in response and recovery activities during business interruption events
• High availability required due to nature of role
• Perform other duties, as assigned

To qualify for the role, you must have

• Total work Experience of 4 to 5 years with hands on experience
• Prior experience of working in a contact center is preferred.
• Masters degree from a reputed college
• Exhibits flexibility and self-confidence
• Excellent verbal and written communication skills.
• Self-starter with attention to detail
• Effective organization and prioritization skills
• Ability to maintain accurate and confidential records and information
• Data analysis, data representation and dashboard reporting
• Strong logical and reasoning skills
• Strong MS Excel, Word and PowerPoint

Ideally, youll also have

• Candidate should be willing to work in a multi-shift 24 x 7 environment
• Candidate should be willing to work in a flexible week off setup

Technologies and Tools

• Experience in MS office suites like Microsoft 365, Power BI, MS excel, PowerPoint

What you can look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina, China, India, the Philippines, Poland and the UK and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: Well give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.