SAP PM Senior.

Required Qualifications:

• Bachelors degree (or equivalent experience) Preferably Engineering
• Minimum one E2E Implementation Project along with experience in Support / Roll out / Upgrade Projects
• 3+ Yrs. of Relevant experience
• Domain Experience required

Professional Mandatory Requirements:

• Strong knowledge of Business Processes
• Good understanding of functional/domain knowledge
• Researches, identifies and recommends industry best practices for solving business problems
• Implementation Methodology
• Hands on experience in configuration
• Responsible for providing support SAP PM module incidents, ensuring minimal disruption to operations.
• Support incident solving by analyzing incidents raised by users and provides solutions.
• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
• Cross-functional communication skills; experience in offshore/onsite model.
• Ability to work with minimal guidance or supervision in a time critical environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

Added Advantage:

• Good experience in SAP Plant Maintenance activities. Working experience on Plant Maintenance, Preventative Maintenance, Corrective Maintenance, Breakdown Maintenance and Refurbishment and Warranty Claim Processing.
• An understanding on establishing pieces of equipment and functional location structure, maintenance BOMs
• Experience in integration of plant maintenance with material management, quality management and production planning modules
• SAP Certification in SAP PM

Roles/Responsibilities:

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP PM solutions and designs.
• Develop and maintain documentation including configuration, user guides and test scripts.
• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
• Handle change requests with a clear understanding of new business requirements.
• Defect resolution and defect analysis related to PM.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client

General:

• Should have good written & communication skills.
• Should able to handle the client individually.