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System Support Specialist

ExperiencedNo visa sponsorship
Dow Jones logo

at Dow Jones

Other

Posted 2 months ago

No clicks

Based in White Oak, Maryland, the System Support Specialist supports Dow Jones' Print Operations by maintaining and troubleshooting production equipment across the plateroom, press/reel room, and mailroom. The role also performs desktop IT tasks such as equipment upgrades, virus software updates, and backups to keep mission-critical systems running. Responsibilities include troubleshooting industrial machinery (PLC and relay controls, variable speed drives, pneumatic controls) and providing PC support with Windows and basic networking; candidates must be willing to work nights, weekends, and holidays. Reports to the Technology Service Manager.

Compensation
$70,000 – $85,000 USD

Currency: $ (USD)

City
Washington DC
Country
United States

Full Job Description

About the Team:

The team is part of the Print Operations Business.

About the Role

The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.

You Will:

  • Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.

  • Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.

  • Provide PC support including Windows operating system and basic networking.

  • Have the willingness and ability to work nights, weekends, and holidays.

You Have:

  • 3-5 years of electro-mechanical experience.

  • Prioritization and time management skillsets.

  • Ability to communicate effectively, both written and oral.

  • A technical Degree or equivalent military training or related work experience.

Our Benefits

  • Comprehensive Healthcare Plans

  • Paid Time Off

  • Retirement Plans

  • Comprehensive Medical, Dental and Vision Insurance Plans

  • Education Benefits

  • Paid Maternity and Paternity Leave

  • Family Care Benefits

  • Commuter Transit Program

  • Subscription Discounts

  • Employee Referral Program

Learn more about all our US benefits



#LI-Onsite



Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Non-Union role

Base Pay Range: $70,000 - $85,000

Were committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidates experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Req ID: 52106

Apply now

SIMILAR OPPORTUNITIES

No similar opportunities available at the moment.

System Support Specialist

Compensation

$70,000 – $85,000 USD

City: Washington DC

Country: United States

Dow Jones logo
Other

2 months ago

No clicks

at Dow Jones

ExperiencedNo visa sponsorship

Based in White Oak, Maryland, the System Support Specialist supports Dow Jones' Print Operations by maintaining and troubleshooting production equipment across the plateroom, press/reel room, and mailroom. The role also performs desktop IT tasks such as equipment upgrades, virus software updates, and backups to keep mission-critical systems running. Responsibilities include troubleshooting industrial machinery (PLC and relay controls, variable speed drives, pneumatic controls) and providing PC support with Windows and basic networking; candidates must be willing to work nights, weekends, and holidays. Reports to the Technology Service Manager.

Full Job Description

About the Team:

The team is part of the Print Operations Business.

About the Role

The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.

You Will:

  • Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.

  • Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.

  • Provide PC support including Windows operating system and basic networking.

  • Have the willingness and ability to work nights, weekends, and holidays.

You Have:

  • 3-5 years of electro-mechanical experience.

  • Prioritization and time management skillsets.

  • Ability to communicate effectively, both written and oral.

  • A technical Degree or equivalent military training or related work experience.

Our Benefits

  • Comprehensive Healthcare Plans

  • Paid Time Off

  • Retirement Plans

  • Comprehensive Medical, Dental and Vision Insurance Plans

  • Education Benefits

  • Paid Maternity and Paternity Leave

  • Family Care Benefits

  • Commuter Transit Program

  • Subscription Discounts

  • Employee Referral Program

Learn more about all our US benefits



#LI-Onsite



Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Non-Union role

Base Pay Range: $70,000 - $85,000

Were committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidates experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Req ID: 52106

SIMILAR OPPORTUNITIES

No similar opportunities available at the moment.