
at Dow Jones
OtherPosted 2 months ago
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Based in White Oak, Maryland, the System Support Specialist supports Dow Jones' Print Operations by maintaining and troubleshooting production equipment across the plateroom, press/reel room, and mailroom. The role also performs desktop IT tasks such as equipment upgrades, virus software updates, and backups to keep mission-critical systems running. Responsibilities include troubleshooting industrial machinery (PLC and relay controls, variable speed drives, pneumatic controls) and providing PC support with Windows and basic networking; candidates must be willing to work nights, weekends, and holidays. Reports to the Technology Service Manager.
- Compensation
- $70,000 – $85,000 USD
- City
- Washington DC
- Country
- United States
Currency: $ (USD)
Full Job Description
About the Team:
The team is part of the Print Operations Business.
About the Role
The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
Provide PC support including Windows operating system and basic networking.
Have the willingness and ability to work nights, weekends, and holidays.
You Have:
3-5 years of electro-mechanical experience.
Prioritization and time management skillsets.
Ability to communicate effectively, both written and oral.
A technical Degree or equivalent military training or related work experience.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Learn more about all our US benefits
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Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Non-Union role
Base Pay Range: $70,000 - $85,000
Were committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidates experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
Req ID: 52106
