JD-Technology Service Specialist

Position Overview

Job Title: Technology Service Specialist

Location Cary, US

Corporate Title Assistant Vice President

Who we are:

In short an essential part of Deutsche Banks technology solution, developing applications for key business areas.

Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here

Overview

Trust & Agency Services (TAS) is a key Corporate Bank segment providing trustee, agency, escrow, and related services to global clients. It supports a wide range of products, from complex securitizations and project finance to standard notes and commercial paper. TAS also leverages advanced AI to manage one of the largest mortgage document repositories. In addition, it administers crossborder equity structures such as American and Global Depositary Receipts. In this role, you oversee the quality and control of production changes for the Corporate Bank application portfolio, ensuring safe and efficient delivery with minimal disruption.

What We Offer You

A diverse and inclusive environment that embraces change, innovation, and collaboration

A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

Educational resources, matching gift and volunteer programs

What Youll Do

• Driving the Change Advisory Board meetings effectively for TAS applications.
• Continuous analysis of change related production issues and feedback bug fixes into application backlog for future sprints and releases
• As key member of the CB Change team provides updates, highlighting any risks and concerns to relevant stakeholders
• Actively monitor for and seek opportunities, new methods, trends, capabilities and products to the advancement of the organization
• Maintain knowledge of specific specialisms, provide detailed advice regarding the application and execute specialized tasks
• Own process of tracking manual tasks and identifying means of automation, employing both strategic and short-term tactical automation means

Skills Youll Need

• Bachelors Degree or Equivalent required
• Demonstrated proficiency to manage large and complex data sets in an efficient manner
• Strong Communication skills and ability to articulate changes, risks, and decisions clearly to diverse stakeholders.
• Comfortable with challenge and conflict whilst driving for desired outcomes
• Experienced in the techniques and methods around Change (Release Management and Change Management)

Skills That Will Help You Excel

• Previous Change Advisory Board management (CAB manager) experience in a complex environment
• Experience in IT in large corporate environments, specifically in controlled production environments or in the Financial Services
• Strong knowledge of IT infrastructure; Unix/Linux, Solaris, JAVA, PERL, Python, PowerShell scripts, Bash, Ansible, Control-M, Message Queue (MQ), Kafka, Informatica, Oracle, MSSQL, etc.
• Proficient with cloud infrastructure and cloud-native deployment methodologies
• Familiar with GitHub, GitLab, Jenkins, Maven, JIRA, Confluence, Bitbucket, Agile Framework, Geneos, Splunk, AppDynamics, Grafana & New Relic and knowledge of Cloud based technologies (Google Cloud Platform is an added benefit)

Expectations

It is the Banks expectation that employees hired into this role will work in the Cary office in accordance with the Banks hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Cary is $100,000 to $153,000. Actual salaries may be based on a number of factors including, but not limited to, a candidates skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. Thats why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Banks California Privacy Notice please email HR.Direct@DB.com.

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view "Deutsche Banks Equal Opportunity Policy Statement" and the following notices: "EEOC Know Your Rights"; "Employee Rights and Responsibilities under the Family and Medical Leave Act"; and "Employee Polygraph Protection Act".