CME Group is looking for a year round intern to work as part of the Exchange Connectivity & Hosting Operations team supporting the onboarding and ongoing management of customers at our data center facility in Aurora, IL. The ideal candidates are working on degrees in Information Technology and/or Engineering.

Principal Accountabilities:

• Provides customer support weekday evenings and weekends to provide secure access for visitors of the data center
• Accurately record Start and Stop times for billing and staffing needs
• Assist Remote Hands engineers in supporting Customer work requests in the data center
• Identify and report issues related to policies and procedures in the data center
• Perform monthly statistical reporting of space and power usage metrics
• Complete projects and update documentation as needed

Qualifications:

• Enrolled in degree programs related to Information Technology, Engineering Sciences, Business or Finance
• Strong communications and customer support skills required
• Google Workspace and Smartsheet experience are a bonus
  

Other Requirements:

• Candidate must have their own transportation to Aurora by car
• Candidate must have a flexible schedule as all hours are weekday evenings and Saturday day shift. Available 15-20 hours a week
• Local to Aurora/ Chicago area

Sponsorship Qualifications:

• Please note that our company is unable to provide employment sponsorship for this position and can only consider candidates who are legally authorized to work in the United States without sponsorship assistance (CPT, H1B, F1, L etc.).

#EarlyCareers

CME Group is committed to offering a competitive pay package for our employee interns. The pay range typically applicable to our intern roles is $20.57--$34.32. Actual pay offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education, location of the internship, and the internship area of focus. Through our benefits program, we offer our employee interns the opportunity to participate in select offerings. This includes our comprehensive health coverage and a mental health benefit.

CME Group: Where Futures are Made

CME Group is the worlds leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more.

At CME Group, we embrace our employees' unique experiences and skills to ensure that everyones perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

Location: Aurora - 2905 Diehl Road

Time Type: Part time