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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Business Unit Manager is a senior management-level position responsible for accomplishing results through the management of a professional team or department. The team drives the overall administrative activities of the business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Unit Manager coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.

Responsibilities:

• Drive administrative, operational, reporting and quality improvements through partnership with internal teams

• Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity

• Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters

• Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing

• Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy

• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed

• Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 10+ years of experience in financial services

• Experience working in global and complex settings with multiple stakeholders

• Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts

• Proven ability to work in a team of diverse skill sets and cultures

• Proven ability to work in high-pressure, time-sensitive environments

• Consistently demonstrate clear and concise written and verbal communication

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

The OrgPMO Lead is a strategic role responsible for establishing, leading, and maturing the enterprise-wide Project Management Office. This individual will drive the standardization of project management methodologies, governance, and processes across the organization to ensure a consistent and high-quality approach to project delivery. The lead will oversee the entire project portfolio, ensuring alignment with strategic business goals, and will be accountable for the governance of the overall success and efficiency of project execution, from initiation to closure. This involves providing a central point of control for project reporting, risk and issue management, and resource allocation.

We are seeking a candidate with a proven track record of success in a senior PMO or program management capacity, demonstrating strong leadership and the ability to influence senior stakeholders. The ideal candidate will possess deep expertise in various project management frameworks (such as Agile, Scrum, and Waterfall) and proficiency with industry-standard PMO tools. Key responsibilities include developing and implementing best practices, managing portfolio-level project tracking and capacity planning, and mentoring project managers to foster a culture of excellence and continuous improvement. Excellent communication and change management skills are essential for driving adoption and ensuring the PMO's value is realized across the business.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

NC-CHARLOTTE (BALLANTYNE)

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Primary Location Full Time Salary Range:

$145,840.00 - $218,760.00

In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

May 12, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

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