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IT Quality Senior Analyst

ExperiencedNo visa sponsorship
Citi logo

at Citi

Bulge Bracket Investment Banks

Posted 7 days ago

No clicks

**IT Quality Senior Analyst** - Leads complex quality issue resolution, driving significant business impact. - Develops and trains teams, using advanced MS Office skills and familiarity with Cucumber, Selenium. - Requires 8+ years of experience, preferably in the tech domain, with a focus on statistical techniques and UAT. - Key responsibilities include quality analysis, process improvement, and stakeholder communication. - This full-time, hybrid role is based in Pune, India, offering a senior-level position with Citi.

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
India

Full Job Description

IT Quality Senior Analyst

Apply (opens in new window)
Save
Job Req Id:
26958908
Location(s):
Pune, Maharashtra, India
Job Type:
Hybrid
Posted:
Mai. 05, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

  • Uses wide discretion to develop complex procedural documentation, guidelines, manuals, and reports for multiple departments.
  • Typically deals with moderately complex and variable quality issues with substantial potential impact.
  • Manages investigations of multiple departmental/administrative processes and develops procedural documentation.
  • Advises/influences senior management in addressing broader quality issues with significant business impact.
  • Provides guidance and training to lower level analysts.
  • Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the function and overall business.
  • Applies in-depth knowledge, contributing to the development of new techniques and processes and for the area or function.
  • Integrates subject matter and industry expertise within a defined area.
  • Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating to others in area.
  • Evaluates moderately complex and variable issues with substantial potential impact, Work and performance of all teams in the area are directly affected by the performance of the individual.
  • Regularly assumes informal/formal leadership role within teams, and is involved in coaching and training of new recruits.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

  • 8+ years relevant experience
  • Experience applying statistical techniques in a business environment.
  • Experience in creating training guides/training staff on procedures. Prior procedure / technical writing experie
  • Advanced MS Office skills (Excel, Powerpoint, Sharepoint).
  • Consistently demonstrates clear and concise written and verbal communication
  • Excellent analytical ability.
  • Demonstrated Project Management skills.
  • User Acceptance Testing (UAT) experience. Ability to work with Project Managers who use varying methodologies (Waterfall, Agile).
  • Familiarity with Cucumber and Selenium


Education:

  • Bachelors degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Applications Development

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save

IT Quality Senior Analyst

Compensation

Not specified

City: Not specified

Country: India

Citi logo
Bulge Bracket Investment Banks

7 days ago

No clicks

at Citi

ExperiencedNo visa sponsorship

**IT Quality Senior Analyst** - Leads complex quality issue resolution, driving significant business impact. - Develops and trains teams, using advanced MS Office skills and familiarity with Cucumber, Selenium. - Requires 8+ years of experience, preferably in the tech domain, with a focus on statistical techniques and UAT. - Key responsibilities include quality analysis, process improvement, and stakeholder communication. - This full-time, hybrid role is based in Pune, India, offering a senior-level position with Citi.

Full Job Description

IT Quality Senior Analyst

Apply (opens in new window)
Save
Job Req Id:
26958908
Location(s):
Pune, Maharashtra, India
Job Type:
Hybrid
Posted:
Mai. 05, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

  • Uses wide discretion to develop complex procedural documentation, guidelines, manuals, and reports for multiple departments.
  • Typically deals with moderately complex and variable quality issues with substantial potential impact.
  • Manages investigations of multiple departmental/administrative processes and develops procedural documentation.
  • Advises/influences senior management in addressing broader quality issues with significant business impact.
  • Provides guidance and training to lower level analysts.
  • Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the function and overall business.
  • Applies in-depth knowledge, contributing to the development of new techniques and processes and for the area or function.
  • Integrates subject matter and industry expertise within a defined area.
  • Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating to others in area.
  • Evaluates moderately complex and variable issues with substantial potential impact, Work and performance of all teams in the area are directly affected by the performance of the individual.
  • Regularly assumes informal/formal leadership role within teams, and is involved in coaching and training of new recruits.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

  • 8+ years relevant experience
  • Experience applying statistical techniques in a business environment.
  • Experience in creating training guides/training staff on procedures. Prior procedure / technical writing experie
  • Advanced MS Office skills (Excel, Powerpoint, Sharepoint).
  • Consistently demonstrates clear and concise written and verbal communication
  • Excellent analytical ability.
  • Demonstrated Project Management skills.
  • User Acceptance Testing (UAT) experience. Ability to work with Project Managers who use varying methodologies (Waterfall, Agile).
  • Familiarity with Cucumber and Selenium


Education:

  • Bachelors degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Applications Development

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save