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Bulge Bracket Investment BanksPosted 5 days ago
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**Front Office Production Support Senior Analyst Vice President** provides direct support to diverse Rates trading desks, serving as the first line of technical defense. Key responsibilities include managing core Rates applications, driving engineering initiatives, and improving process workflows.Req: 6-10 yrs exp., direct Front Office support exp., Financial Product expertise (preferably Fixed Income/Rates), and proficiency in Linux, Python, SQL, Grafana, KDB, and incident management tools. Role demands strong problem-solving skills, strategic thinking, and a service-oriented attitude. Hybrid job type, located in New York, NY.
- Compensation
- $142,320 – $213,480 USD
- City
- New York City
- Country
- United States
Currency: $ (USD)
Full Job Description
Front Office Production Support Senior Analyst Vice President
Job Req Id:
26966201
Location(s):
New York, New York, United States
Job Type:
Hybrid
Posted:
Mai. 29, 2026
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Job Overview
The Fixed Income Rates production support group provides direct support to a diverse set of trading desks all trading under the Rates banner. Your responsibilities will be aligned to supporting platform and tools that the front office business & traders needs to facilitate its franchise within Citi, providing exposure to the entire breadth of the Rates Technology. We are the first line of technical defense as we work closely with partners in our business including Trading, Sales, Operations & Risk and Controls to operate stable platforms to enable us to the be the best for our clients.
The successful candidate will be responsible for production management of our suite of core Rates (G10 and Local Markets) applications, working through problems, and dealing with user issues. The candidate will also be responsible for driving engineering initiates, improving process workflows, and eliminating toil through automation by building/implementing solutions.
Responsibilities:
Direct Front Office Support Experience: 3+ years of proven experience providing technical support directly to Front Office within a financial institution.
Financial Product Expertise: Hands-on experience with financial products, with a strong preference for Fixed Income/Rates.
Technical Proficiency: Demonstrated hands-on technical experience, (Linux environment preferred), including system administration, bash scripting, relational databases.
Production Support: Know procedures around incident handling, including identification, triage, escalation, communication, troubleshooting, resolution, post-incident review and prevention.
Qualifications:
6-10 years' experience
Communicating directly with US Govies, IRD, Repo traders.
Understanding of Bonds, Swaps, Repo, trading, risk and pricing.
Python, Grafana, Linux, SQL, KDB knowledge.
Good understanding of incident management with ServiceNow, JIRA.
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Education:
Bachelors/University degree
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$142,320.00 - $213,480.00
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Jun 05, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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