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Job Overview

Job Background/context:

The Agency & Trust (A&T) business delivers bespoke fiduciary and agency transaction services to a wide variety of clients including banks, corporations, lawyers and governments around the world. Specific transaction services are delivered in connection with Corporate Debt, Restructuring, Structured Finance, M&A and Project Finance.

Key functions include:

The Client Service Onboarding (CSOB) Officer will support the regional APAC team in Agency & Trust on KYC and Account implementation. Provide the highest level of customer service and teamwork to Sales and Transaction Relationship Management teams and other internal partners. Strong communication, diplomacy skills and the ability to act independently are required. The role acts as an SME on KYC related matters / account opening which mainly constitute adherence to local regulations across multiple jurisdictions.

 Key Responsibilities / Qualifications:

• Minimum of 2-5 years of relevant experience in KYC, AML or compliance roles
• Experience in KYC Operations, AML, Regulatory Compliance Requirements
• Sanctions and name screening disambiguation; ability to identify potential red flags or suspicious activity and escalate as necessary.
• Conduct due diligence checks in line with local regulation and Bank requirements
• Experience in FATCA/CRS, Account Opening (preferably Custody and Escrow accounts)
• Strong ability to manage multiple concurrent deadlines, prioritizes, and works well under pressure
• Maintain accurate and up-to-date records in internal systems.
• Excellent communicator with demonstratable stakeholder management capabilities
• Attention to detail of use of sensitive client information.
• Excellent team player - positive, inspiring, motivating, solutions-oriented.
• Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
• Fluent in English; other APAC languages (including Mandarin) an advantage.

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Institutional Sales

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Job Family:

Investor Sales

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Time Type:

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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