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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Principal responsable de las aplicaciones de Seguridad Fsica e Investigaciones asignadas por Banamex.

Soporta a los features/iniciativas de la estrategia del Banco.

Responsable de:

• Aplicacin especifica durante todo su ciclo de vida (desde su diseo e implementacin hasta su operacin).

• Velar por la estabilidad, disponibilidad, seguridad y evolucin de la aplicacin.

• Asegurar que la aplicacin cumpla con los objetivos del negocio y estndares corporativos.

• Gestin de requerimientos y evolucin funcional.

• Recoger, priorizar y gestionar las necesidades del negocio en relacin con la aplicacin.

• Coordinar la definicin de nuevos requerimientos, mejoras o cambios funcionales.

• Velar que las entregas de desarrollo cumplen con las necesidades del negocio.

• Gobernanza y Cumplimiento

• Asegurar que la aplicacin cumpla con normativas internas y externas (seguridad, privacidad, auditoria, etc.).

• Participar en revisiones de cumplimiento y dar soporte en auditorias.

• Coordinacin de mantenimiento y soporte

• Asegurar que la aplicacin tenga un plan de soporte adecuado (L1, L2, L3).

• Coordinar acciones ante incidentes crticos o cambios urgentes.

• Validar actualizaciones y parches antes de su implementacin en ambientes productivos.

Educacin

Ingeniera en Sistemas, Informtica, Ciberseguridad, Software o afn.

Certificaciones deseables:

• ITIL

• SDLC

• Seguridad (CISSP, CISM o equivalente)

• Integraciones/API (Mulesoft, Apigee, Postman avanzado)

 Experiencia requerida

• 5 - 8 aos en roles tcnicos de TI (desarrollo, integraciones tecnolgicas, soporte avanzado).
• Experiencia implementando o administrando aplicaciones SaaS corporativas, que puede incluir PaaS, IaaS y TaaS.

Experiencia en desarrollo y mantenimiento de:

• Aplicaciones Front End y Back End.

• APIs y Microservicios REST.

• Procesos Batch.

• Objetos de Base de Datos (Stored Procedures, Triggers, etc).

• Experiencia en resolucin de incidentes crticos y anlisis de causa raz.

• Deseable Inteligencia Artificial.

• Coordinacin de soporte L2 y supervisin de soporte L3 y developers

• Deseable experiencia en aplicaciones de seguridad fsica, investigaciones, control de acceso o monitoreo, Auditora Interna y/o Jurdicas

Hard Skills

• Integraciones tecnolgicas

• Sistemas Operativos: Unix (Apache, Tomcat, SpringBoot), Windows Server

• Lenguajes: Java, C#, HTML, Javascript, Jquery, Ajax, Angular, SQL

• Base de Datos: SQL Server, Oracle/OraaS, Mongo DB

• Gestor de colas

• Herramientas de CI/CD: Jenkins, BitBucket, GitHub, RLM

• Diagnstico tcnico avanzado (logs, errores, trazabilidad)

• Automatizacin de procesos y scripting

• Diseo de flujos tcnicos

• Entendimiento de infraestructura, redes, seguridad y cloud

• Ingls intermedio (preferiblemente avanzado)

Business Skills

• Conocimiento de procesos corporativos de Seguridad Fsica e Investigaciones

• Capacidad para anticipar riesgos tcnicos y operativos

Soft Skills

• Comunicacin clara y efectiva

• Manejo de crisis y resolucin bajo presin

• Pensamiento analtico y orientado a causas raz

• Investigacin y autoaprendizaje

• Capacidad de anlisis

• Orientado a resultados/objetivos

• Generacin de relaciones (red contactos)

• Capacidad de priorizar y manejar varios temas en paralelo

• Inteligencia emocional (manejo de la frustracin y del estrs)

• Colaboracin (trabajo en equipo)

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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