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Bulge Bracket Investment BanksPosted 6 days ago
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**BANAMEX Analista Contacto Telefónico KYC PF:** Mid-level role managing Citi's internal Know Your Client (KYC) program, ensuring compliance with local regulations and company standards. Conduct client profile reviews, update KYC forms, and track KYC records. Requires 0-2 years of relevant experience, preferably in banking operations, and a Bachelor's degree. Proficiency in phone communication, English, and ability to work under pressure are key skills sought. Full-time, on-site position.
- Compensation
- Not specified
- City
- Not specified
- Country
- Mexico
Currency: Not specified
Full Job Description
BANAMEX Analista Contacto Telefnico KYC PF
Job Req Id:
26962322
Location(s):
Ciudad De Mexico, Ciudad De Mexico, Mexico
Job Type:
On-Site/Resident
Posted:
Mai. 18, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years of relevant experience
- Experience in banking operations, preferably in the client account opening and pre-requirements process
Education:
- Bachelor's degree/University degree or equivalent experience
Analista Contacto Telefnico KYC PF
Tienes habilidad para comunicarte de manera clara y profesional por telfono? Te interesa desarrollarte en un entorno dinmico dentro del sector financiero?
Entonces esta oportunidad es para ti!
Lo que estamos buscando
Dominio indispensable de contacto telefnico: comunicacin clara, empata y manejo de objeciones.
Ingls deseable para comunicacin y revisin de documentacin.
Disponibilidad de horario para adaptarse a las necesidades operativas.
Organizacin y priorizacin de tareas: manejo eficiente de mltiples solicitudes.
Capacidad para trabajar bajo presin, sin perder precisin ni calidad.
Experiencia en interpretacin de actas constitutivas (deseable) y documentos legales.
Licenciatura Concluida
Qu ofrecemos?
Desarrollo en un rea clave para la operacin.
Ambiente colaborativo y aprendizaje continuo.
Oportunidad de crecimiento dentro del sector financiero.
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).
View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.
