at Capgemini
ConsultanciesPosted 9 days ago
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**Senior Workplace Engineer (Citrix)** Support and enhance Capgemini's virtual desktop & infrastructure environment. Key responsibilities include maintaining stable operations, ensuring smooth user experiences, and managing ITIL processes. Utilize Citrix Cloud VDI, PowerShell scripting, and GPOs. Strong ITIL understanding and English proficiency required. Must have 2nd-level support experience. Collaborate with cross-functional teams to improve daily operations and virtual workplace development. Keywords: Senior Workplace Engineer, Citrix, VDI, ITIL, PowerShell, GPOs, ServiceNow, Collaboration, Operations, System Management, Daily Operations, Virtual Workplace, English proficiency.
- Compensation
- Not specified
- City
- Katowice
- Country
- Poland
Currency: Not specified
Full Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
Your tasks
- Design, integrate, install, and decommission systems across the enterprise environment.
- Monitor and maintain the correct operations of virtual desktop environments.
- Perform acceptance testing and address user feedback on performance and experience.
- Provide 2ndlevel support for VDI applications and infrastructure.
- Manage ITIL processes across configuration, change, incident, and release management.
- Coordinate operational activities with internal teams and service providers.
- Support communication delivery within and outside the client organization.
- Follow up and remediate issues identified during technical and security audits.
Your profile
- Experience in 2ndlevel support for virtual desktop environments.Knowledge of Citrix Cloud VDI management, including monitoring, licensing, connectors, images, sessions, and reporting.
- Handson skills in PowerShell scripting and maintaining GPOs.
- Experience administering enterprise environments and working with ServiceNow.
- Strong understanding of ITIL processes across configuration, change, incident, and release management.
- Ability to assess performance, troubleshoot issues, and support SLAdriven environments.
- Collaborative mindset for coordinating with technical teams and service partners.
- Proficiency in English.
What You'll love about working here
- Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
- Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
- Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
Get to know us
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram @capgeminipl or visit our Facebook profile Capgemini Polska. You can also find us on YouTube.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
