The Scrum Master ensures that the Scrum team’s primary focus is on delivering value effectively. To achieve this, the team embodies the Agile values and principles, exhibits Agile behaviors and follows the events, artifacts, roles and good practices of Scrum and other frameworks as they are applicable to their situation. They are a Servant Leader, guiding, coaching and teaching team members. They are a liaison between the Scrum team and people or teams outside the Scrum team. With their experience, they are accountable for a Scrum team’s effectiveness, by helping them remove impediments or blockers within the team, other teams, and across the organization. They support the Product Owner, sharing techniques to define the product goal and better manage the product backlog. Their coaching helps the Product Owner to establish an empirical process for product planning. They are conversant in the purpose and the logic of the product/service, its architecture, and the technologies that the team uses.As a change agent, they are responsible to lead the organization in implementing Scrum through training, coaching, and advising. A primary focus here is helping the organization adopt an empirical approach. They facilitate interactions between stakeholders and the Scrum team to foster openness, respect, and learning.As with any leading role, Scrum Masters are representatives of Capgemini. By nurturing Agile processes and delivery efficiency, they also ensure the discovery of new business opportunities together with the client.

Scrum Master A Scrum Master typically works with one development team. They coach and train their team to apply the Scrum Framework, protect the team, remove team delivery blockers and enhance Agile Mindset and Behaviours. They maintain a psychologically safe environment, such that it can focus on incrementally creating value. They are also actively involved in the Scrum Master community, supporting growth and learning through internal and external training.