RH: Sara Chávez

Location: Any State Of Mexico

Industry - Sector: MALS

Your role

In this role, you will play a key role in:

• Overseeing on-premise infrastructure including servers, storage, and backup systems
• Coordinating infrastructure issues and supporting product teams
• Handling P1/P2 incidents within SLA and monitoring system health
• Managing vendor relationships and service level compliance
• Supporting business initiatives through infrastructure planning and optimization

Your profile

• 10+ years of IT/IS experience, including 5 years in ITIL, multi-vendor environments, and technical specialization
• Strong knowledge of cloud platforms (Azure/AWS) and on-premise infrastructure
• Experience with Windows/Linux systems, Active Directory, and Microsoft 365
• Excellent analytical, management, and interpersonal skills
• Bachelor's degree in a related discipline (advanced technical degree is a plus)
• Ability to communicate technical issues effectively to management and peers

What you'll love about working here

• Opportunity to lead critical infrastructure projects
• Collaborative environment working with cross-functional teams
• Chance to implement innovative solutions for business challenges
• Professional growth in a globally recognized technology organization

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.