at Capgemini
ConsultanciesPosted 13 days ago
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**ABL - Analistas N1 - Support** professionals ensure smooth digital workplace usage. Key responsibilities include resolving everyday technical issues, analyzing common enquiries, and collaborating with IT specialists on complex problems. Required skills: strong IT support, troubleshooting, computer literacy, excellent communication. Ideal candidates possess entry-level experience, with a focus on delivery and customer satisfaction.
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Full Job Description
Job Description
Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
Job Description - Grade Specific
Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.​
