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Senior Specialist, Client Reporting/Performance

ExperiencedNo visa sponsorship
BNY Mellon logo

at BNY Mellon

Asset Management

Posted 2 months ago

No clicks

Senior Specialist, Client Reporting/Performance role based in London. The role focuses on monitoring and reporting client portfolio performance, owning and troubleshooting the online reporting platform, and addressing client inquiries on risk management, asset allocation, and performance relative to peers. The ideal candidate will apply industry research, guide junior staff, maintain client reporting tools, and contribute to process improvements, client experience, and thought leadership through white papers.

Compensation
Not specified

Currency: Not specified

City
London
Country
United Kingdom

Full Job Description

Senior Specialist, Client Reporting/Performance

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Were seeking a future team member for the role of Senior Specialist, Client Reporting/Performance to join our team. This role location in London.

In this role, youll make an impact in the following ways:

  • Monitor and report on client portfolio performance.
  • Own online tools and reporting platform; troubleshoot and manage any issues with the platform.
  • Answer escalated inquiries from clients regarding risk management, asset allocation, and portfolio performance measured against their peers.
  • Apply industry research to predict future industry trends.
  • Provide guidance to less experienced Client Reporting associates on portfolio performance reporting and client guidance in risk management and portfolio allocation.
  • Serve as the organizations expert regarding different product lines and respond to escalated inquiries.
  • Maintain the online platform utilized by clients to generate reports on their portfolios and portfolio performance.
  • Implement improvements to systems and train clients on report production.
  • Listen to and evaluate client concerns and needs, developing plans to improve client experience.
  • Publish white papers on industry trends and report on areas where revenues from products and product capabilities can be expanded.
  • Provide guidance to less experienced Client Reporting and Performance staff as needed.
  • Contribute to the achievement of team goals.
  • May have people management responsibilities in some geographies.

To be successful in this role, were seeking the following:

  • Bachelors degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience preferred.
  • Experience in trading or brokerage preferred.
  • People leadership experience where applicable.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Heres a few of our recent awards:

  • Americas Most Innovative Companies, Fortune, 2025
  • Worlds Most Admired Companies, Fortune, 2025
  • Most Just Companies, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Apply now

SIMILAR OPPORTUNITIES

No similar opportunities available at the moment.

Senior Specialist, Client Reporting/Performance

Compensation

Not specified

City: London

Country: United Kingdom

BNY Mellon logo
Asset Management

2 months ago

No clicks

at BNY Mellon

ExperiencedNo visa sponsorship

Senior Specialist, Client Reporting/Performance role based in London. The role focuses on monitoring and reporting client portfolio performance, owning and troubleshooting the online reporting platform, and addressing client inquiries on risk management, asset allocation, and performance relative to peers. The ideal candidate will apply industry research, guide junior staff, maintain client reporting tools, and contribute to process improvements, client experience, and thought leadership through white papers.

Full Job Description

Senior Specialist, Client Reporting/Performance

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Were seeking a future team member for the role of Senior Specialist, Client Reporting/Performance to join our team. This role location in London.

In this role, youll make an impact in the following ways:

  • Monitor and report on client portfolio performance.
  • Own online tools and reporting platform; troubleshoot and manage any issues with the platform.
  • Answer escalated inquiries from clients regarding risk management, asset allocation, and portfolio performance measured against their peers.
  • Apply industry research to predict future industry trends.
  • Provide guidance to less experienced Client Reporting associates on portfolio performance reporting and client guidance in risk management and portfolio allocation.
  • Serve as the organizations expert regarding different product lines and respond to escalated inquiries.
  • Maintain the online platform utilized by clients to generate reports on their portfolios and portfolio performance.
  • Implement improvements to systems and train clients on report production.
  • Listen to and evaluate client concerns and needs, developing plans to improve client experience.
  • Publish white papers on industry trends and report on areas where revenues from products and product capabilities can be expanded.
  • Provide guidance to less experienced Client Reporting and Performance staff as needed.
  • Contribute to the achievement of team goals.
  • May have people management responsibilities in some geographies.

To be successful in this role, were seeking the following:

  • Bachelors degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience preferred.
  • Experience in trading or brokerage preferred.
  • People leadership experience where applicable.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Heres a few of our recent awards:

  • Americas Most Innovative Companies, Fortune, 2025
  • Worlds Most Admired Companies, Fortune, 2025
  • Most Just Companies, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

SIMILAR OPPORTUNITIES

No similar opportunities available at the moment.