Senior Associate, Production Services Application Support Analyst
at BNY Mellon
Posted 16 days ago
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BNY Mellon is hiring a Senior Associate, Production Services Application Support Analyst to join the insights investment team in Chennai. The role focuses on user-facing support for the thinkFolio Investment Management Platform, requiring strong SQL skills and familiarity with tools like Cadis, Control M, QlikView and Reporting Services. The analyst will triage and prioritize work, coordinate with technical and third-party resources, and manage stakeholder relationships to resolve complex production issues. Strong communication and stakeholder management skills are essential, and a minimum of six years' experience is required.
- Compensation
- Not specified
- City
- Chennai
- Country
- India
Currency: Not specified
Full Job Description
Senior Associate, Production Services Application Support Analyst
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our insights investment team. This role is located in Chennai.
In this role, you’ll make an impact in the following ways:
- proven track record supporting the thinkFolio Investment Management Platform
- Proven track record of providing support in a fast-paced, user-facing role
- Strong SQL essential with any knowledge of Cadis, Control M, QlikView and Reporting Services advantageous
- Structured approach to identification, definition and prioritisation of new work
- Ability to make best use of available resources and identify where external or 3rd party resources are required
- Can understand advice given from technical specialists and assess the impact in relation to actual requirements
- Ability to work with incomplete information and to determine dependencies and constraints, likely to be of a highly technical nature
- Deals confidently with conflict, able to maintain a strong professional relationship whilst resolving difficult problems
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required; bachelor’s degree preferred.
- Min 6 years of experience is required
- Strong communication skills are required
- Strong stakeholder management skills are required
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
