Associate, Client Processing Representative
at BNY Mellon
Posted 17 days ago
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Associate-level role in Wealth Services Operations based in Manchester, responsible for managing and maintaining transaction processing activities across asset transfer capture and repair. The role involves collaborating with operations teams to ensure accurate, timely execution of transactions and resolving client inquiries while delivering high-quality service. You will support process improvements, adopt digital and AI-enabled tools, and provide guidance to less experienced team members. Strong attention to detail, clear communication, and prior experience in transaction management within financial services are preferred.
- Compensation
- Not specified
- City
- Manchester
- Country
- United Kingdom
Currency: Not specified
Full Job Description
Associate, Cash Processing/Funds Transfer Representative
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Associate, Transaction Processing Representative to join our Wealth Services Operations team. This role is based in Manchester.
In this role, you’ll make an impact in the following ways:
- Manage and maintain transaction processing activities across asset transfer capture and repair.
- Collaborate with operations teams to ensure accurate and timely execution of transactions.
- Address and resolve client inquiries related to transactions, ensuring high‑quality service delivery.
- Support the development and implementation of process improvements to enhance efficiency and controls.
- Share knowledge and provide guidance to less experienced team members to help them grow.
To be successful in this role, we’re seeking the following:
- Ability to work with precision and ownership in a high‑volume environment.
- Clear, inclusive communication and a commitment to client service.
- Proactive problem‑solving and willingness to learn new tools, including AI‑enabled solutions.
- Teamwork mindset with curiosity to improve processes.
- Experience in transaction management within financial services operations or wealth operations preferred.
- High school/secondary education or equivalent experience required; Bachelor’s degree welcomed but not mandatory.
- Several years of total work experience helpful; we value transferable skills and diverse experiences.
- Demonstrable interest in continuous learning and process improvements, including the use of digital tools and AI.
- If you don’t meet every qualification but are excited about the role, we encourage you to apply — you may be the right candidate.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
