Overall purpose of role

Private Banking offers bespoke banking and investment solutions to high net worth (HNW) individuals across the globe. This role is focused on HNW clients in London. The successful candidate will provide a comprehensive range of investment advice across all asset classes, wealth structuring advice and banking services.

Key Accountabilities

New business origination. Candidates will likely have strong networks across the target client base in London.

The Key Client Private Banker will identify, develop and secure new private banking relationships through personal and client referrals, Barclays Group internal networks and corporate and investment banking sources.

Working as directed to achieve personal objectives and assist in achieving team targets for:

• new clients
• assets
• revenues

Maintain the highest levels of client service and delivery.

Act as key contact for banking products, credit advice and client queries.

Deliver high quality bespoke advice, maximising value for our clients and negotiating the best commercial outcome.

Act as the key interface between the client and other parts of the Barclays group, including:

• Wealth Advisory
• Discretionary Portfolio Management
• Investment Advisory
• Global, Investment & Solutions

Provide the client with world class financial solutions.

Be able and willing to discuss markets, their issues and opportunities with clients.

Fully utilise the banker toolset, systems and platforms, and challenge current standards to continuously improve quality.

Engage with digital technologies, products and solutions that are relevant to the Wealth business, and have the ability to use them to enhance the service provided to clients.

Person Specification

The candidate will have strong relationship skills and have experience of managing and handling the needs of private client individuals and families.

The ideal candidate will be effective in gaining an in-depth understanding of clients’ needs and advising on a diverse range of wealth management solutions.

The candidate will ideally have experience in controlling and monitoring of risk within a client book.

The candidate will have experience of the Financial Services industry, ideally with experience in the areas of Retail regulated products and services to mass market and high net worth customers and asset management.

The ideal candidate will maintain a full, up to date understanding of the general financial markets dynamics and current financial concepts.

The ideal candidate will have a high aptitude and understanding of the digital landscape, with the ability to effectively manage clients’ changing needs in this area.

Where appropriate, a detailed and up to date knowledge of the relevant International market

The candidate is familiar with the HNW market and has some experience with dealing with this market and clients

Purpose of the role

To establish and nurture profitable partnerships with both corporate and individual clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success. 

Accountabilities

• Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.

Manager Director Expectations

• To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group
• Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
• Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees.
• Strategically assess and manage risks to protect the business division / function and growth.
• Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business.
• Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations.
• Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function.
• Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business.
• Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays.
• Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline.
• Maintain broad and comprehensive functional expertise and significant product knowledge.
• Accountable for the control and governance agenda of the business division / function.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.