Director, KYC Quantitative Solutions, Global Markets and GCIB, EMEA at Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

The Team

The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams.

The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner.

In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience.

Role Description

The KYC Client Outreach Quantitative Solutions team identify opportunities that drive meaningful impact and enhance existing processes and related data needs. The team values the intellectually curiosity and those who enjoy sharing their expertise to drive collaborative efforts to advance tools, technology, and ways of working to better serve our business partners.

Candidate will be a part of the Know Your Client (KYC) Client Outreach Support teams within the Global Corporate and Investment Bank (GCIB) and Global Markets lines of business.

Responsibilities

The candidate is expected to work closely with business partners as a thought leader, driving the development of data opportunities, gathering requirements and successfully delivering solutions that result in cost savings, risk mitigation, regulatory compliance, business enablement and client engagement

Collaborate with business partners to identify, design, develop, test, and maintain automation of the business processes
Coordinate development across stakeholder groups and influence decision making across the full lifecycle of the projects
Serve as lead architect and escalation point for maintenance issues
Develop and maintain Dash web application with user friendly interface for workflow processing, data visualization and exploration and efficient reporting
Design and implement relational databases in Impala to effectively store and manage data
Develop optimal schemas for Impala tables based on query patterns and data characteristics
Integrate Dash applications with Impala to efficiently query and process large data sets
Implement and manage Oozie job schedulers for maintaining ETL processes to efficiently load, transform and distribute daily data
Employ agile development practices to develop effective business solutions based on the business needs

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