at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 11 days ago

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Assistant Manager needed to lead Customer Service team. **Manage** daily operations, **train** & **develop** staff. **Handle** escalated customer issues. **Minimum 3 years' experience** in customer service management. **Required**: strong leadership skills, excellent communication, proficient in CRM (Salesforce) & ticketing systems (Zendesk). **Preferred**: experience with call center management software (Five9). Bachelor's degree preferred.

Compensation

Not specified INR

Currency: INR

City

Mumbai

Country

India