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Collections Specialist

ExperiencedNo visa sponsorship
AXA logo

at AXA

Other

Posted 6 days ago

No clicks

**Collections Specialist** Manage and accelerate payment collection from assigned accounts, ensuring adherence to service level agreements and company standards. Key responsibilities include generating accurate statements of account, expediting payment collection, encoding collection reports, and handling customer inquiries. Proficient in Microsoft Excel, with 2+ years in treasury/credit collection. Proficiency in post-dated checks (PDC) management is a plus. Maintain strong customer focus and integrity for success in this action-oriented role within AXA Philippines.

Compensation
Not specified

Currency: Not specified

City
Manila
Country
Not specified

Full Job Description

[leave blank -- Recruiter will populate this] Job ID 2026-21033 Job Purpose The position is responsible in managing and ensuring the timely collection of payments from assigned accounts / intermediaries within their credit terms based on service level agreements and aligned with the Companys standards. Critical Accountabilities Key Result Areas Major Activities Output RELEASE OF STATEMENT OF ACCOUNTS Generate, review and send Statement of Account (SOA) ensuring an up-to-date and accurate details. This is usually done once a month, but there may be SOAs requested on an adhoc basis. Statement of account RECEIVABLES ARE COLLECTED / PAID ON TIME Follow-up payments and ensures timely collection of outstanding accounts. Receives payment and issues provisional receipts (PR) as needed PDC warehousing accepts PDC as premium payment provided its still within the agents credit term Manage schedule of messenger to ensure payments are picked-up as agreed Premium collection PAYMENTS ARE APPLIED ON ACCOUNTS Encode provisional receipts, cash and PDCs (post-dated checks) received for the day in the Daily Collection Report for Supervisors review and reconciliation before submission to Cashier for receipting Prepares and reconciles remittance schedule, for bulk payments, and submit for OR isssuance For accounts with over payment - prepares credit memo and journal vouchers, submit to Accounting for adjustment Collection report Remittance schedule CANCELLATION OF POLICY Sends final notices to Branch heads, intermediaries and assured prior to cancellation of policies Cancellation notice CUSTOMER RELATIONS Attends to queries and concerns of intermediaries, assureds and distribution. Close coordination with branch heads and other sales people from within the branch Provide clarification, resolve issues Key Decisions/Dimensions Skills and Knowledge Educational Qualifications Relevant Experience College graduate, preferably business related courses Preferably with 2-years working experience in Treasury and/or Credit and Collection Personal Characteristics/Behaviors Other Requirements Action oriented Composure Customer Focus Integrity and trust Peer relationships Oral and written communication skills Proficient in Microsoft Office (Excel) At AXA, each person matters. We perform at our best knowing the positive impact we make as valuable partners for our customers and the communities we belong to. If you want to know more about the other career opportunities at AXA Philippines, please follow this link: https://careers.axa.com/axa-entities/axa-philippines

Collections Specialist

Compensation

Not specified

City: Manila

Country: Not specified

AXA logo
Other

6 days ago

No clicks

at AXA

ExperiencedNo visa sponsorship

**Collections Specialist** Manage and accelerate payment collection from assigned accounts, ensuring adherence to service level agreements and company standards. Key responsibilities include generating accurate statements of account, expediting payment collection, encoding collection reports, and handling customer inquiries. Proficient in Microsoft Excel, with 2+ years in treasury/credit collection. Proficiency in post-dated checks (PDC) management is a plus. Maintain strong customer focus and integrity for success in this action-oriented role within AXA Philippines.

Full Job Description

[leave blank -- Recruiter will populate this] Job ID 2026-21033 Job Purpose The position is responsible in managing and ensuring the timely collection of payments from assigned accounts / intermediaries within their credit terms based on service level agreements and aligned with the Companys standards. Critical Accountabilities Key Result Areas Major Activities Output RELEASE OF STATEMENT OF ACCOUNTS Generate, review and send Statement of Account (SOA) ensuring an up-to-date and accurate details. This is usually done once a month, but there may be SOAs requested on an adhoc basis. Statement of account RECEIVABLES ARE COLLECTED / PAID ON TIME Follow-up payments and ensures timely collection of outstanding accounts. Receives payment and issues provisional receipts (PR) as needed PDC warehousing accepts PDC as premium payment provided its still within the agents credit term Manage schedule of messenger to ensure payments are picked-up as agreed Premium collection PAYMENTS ARE APPLIED ON ACCOUNTS Encode provisional receipts, cash and PDCs (post-dated checks) received for the day in the Daily Collection Report for Supervisors review and reconciliation before submission to Cashier for receipting Prepares and reconciles remittance schedule, for bulk payments, and submit for OR isssuance For accounts with over payment - prepares credit memo and journal vouchers, submit to Accounting for adjustment Collection report Remittance schedule CANCELLATION OF POLICY Sends final notices to Branch heads, intermediaries and assured prior to cancellation of policies Cancellation notice CUSTOMER RELATIONS Attends to queries and concerns of intermediaries, assureds and distribution. Close coordination with branch heads and other sales people from within the branch Provide clarification, resolve issues Key Decisions/Dimensions Skills and Knowledge Educational Qualifications Relevant Experience College graduate, preferably business related courses Preferably with 2-years working experience in Treasury and/or Credit and Collection Personal Characteristics/Behaviors Other Requirements Action oriented Composure Customer Focus Integrity and trust Peer relationships Oral and written communication skills Proficient in Microsoft Office (Excel) At AXA, each person matters. We perform at our best knowing the positive impact we make as valuable partners for our customers and the communities we belong to. If you want to know more about the other career opportunities at AXA Philippines, please follow this link: https://careers.axa.com/axa-entities/axa-philippines