Key Responsibilities Project Planning & Delivery Lead endtoend project management from ideation through execution and completion, ensuring alignment with agency strategy. Facilitate project planning sessions to define objectives, scope, timelines, resources, and budgets. Develop and maintain detailed project plans, milestones, risk registers, and timelines. Monitor project progress and proactively adapt plans to address changes, risks, or dependencies. Ensure projects are delivered on time, within budget, and to agreed quality standards. Stakeholder & Relationship Management Act as a key liaison between the Chief Agency Office, internal stakeholders, clients, and external partners. Manage expectations, communicate project status, and escalate issues where required. Build strong, trusted relationships to support effective decisionmaking and execution. Governance, Reporting & Documentation Maintain accurate and uptodate project documentation, including business cases, project charters, status updates, and postproject reviews. Conduct regular project reviews and prepare clear, insightful reports for executive and senior management. Ensure projects follow agreed governance frameworks, processes, and approval requirements. Process Improvement & Optimisation Identify opportunities to streamline project delivery, improve agency processes, and enhance efficiency. Recommend and implement best practices, tools, and methodologies for project management. Support continuous improvement across the agencys approach to planning, execution, and reporting. Growth & Strategic Initiatives Support the Chief Agency Office in identifying growth opportunities and initiating new projects. Assist in translating strategic priorities into actionable initiatives and roadmaps. Contribute to special projects and adhoc initiatives aligned with agency transformation and growth. Key Skills & Competencies Over 8 years in agency business and relevant experience in project management Strong project management skills with the ability to manage multiple projects simultaneously. Excellent planning, organisation, and timemanagement abilities. Strong stakeholder management and communication skills, including executivelevel reporting. Ability to work in a fastpaced, agency environment with changing priorities. Analytical mindset with strong problemsolving and decisionmaking skills. Proactive, adaptable, and resultsdriven approach. About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company. AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential. Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).