Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

• As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.
• You are expected to be a subject matter expert, collaborate and manage the team to perform effectively.
• You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions.
• You will provide solutions to problems for your immediate team and across multiple teams.
• Analyze system performance and identify areas for improvement.
• Develop and implement testing strategies to ensure system reliability.
• Collaborate with cross-functional teams to enhance system functionality.
• Provide training and support to team members on best practices.
• Document processes and solutions to create a knowledge base for future reference.

**This is a hybrid role with onsite expectations of 3 days a week in Jacksonville, FL

**This role has mandatory 5 days away per quarter