IT Operations
at Wincent Trading
Posted 7 days ago
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The IT Operations role at Wincent involves provisioning, maintaining, and supporting IT hardware and software, managing security operations, and providing on-call IT support. The position requires strong technical skills across multiple operating systems and a proactive, communicative approach to assisting colleagues.
- Compensation
- Not specified
- City
- Bratislava, London, Amsterdam
- Country
- Not specified
Currency: Not specified
Full Job Description
We are a team of 140 people, primarily Engineers, Traders and Quants, focused on HFT with ~1% of global crypto trading volume. Being a bit weird, we
- Are self-taught; our founders do not come from any of the big HFTs
- Chose to have no VCs on cap-table; this spot is for our colleagues
- Made Bratislava the central hub, not London or Amsterdam
Culture
When you do something you love, it does not feel like work. At Wincent work is purposeful and fulfilling.
Integrity is not negotiable
Handshakes are sacred for us. Being in the money making business is good, but that alone is not worth our soul; we follow the motto “Be the good guys in the market”.
Say things as they are
Life is too short for games of politics, fluff, or bullshit in general.
Trust each other
We embrace internal radical transparency in terms of compensation, bonuses, and trading strategie
What You Will Do
IT Administration and support
- Provisioning, configuring, and maintaining of laptops, desktops, and mobile devices.
- Managing operating system (Windows, macOS and Linux) images, updates, and security patches.
- Hardware lifecycle management (procurement, upgrades, decommissioning).
- Sourcing IT equipment and negotiating with vendors.
- Managing employee onboarding and offboarding processes.
- Software and licensing management.
- Managing office networks.
- Setting up and maintaining meeting room equipment and video conferencing systems.
- Provide day-to-day IT support to colleagues on-site and remotely.
- Debug network, software, and hardware issues on Linux, macOS, and Windows devices.
Security Operations
- Support cybersecurity policies and ensure compliance.
- Implementing and maintaining endpoint security tools.
- Participate in office physical security systems and network devices’ maintenance.
Additional Responsibilities
- Operate selected internal tools.
- Provide audio-visual support for on-site and off-site meetings and events.
On-call duty
- Assigned to a one-week on-call rotation every three weeks.
- Working hours (09:00–17:00): Handle incoming IT support requests with priority and resolve them as quickly as possible.
- Outside working hours: Remain reachable by phone for urgent issues. Typical volume is about three requests per on-call week.
- Additional compensation is provided for each on-call week.
What You Need to Succeed
Technical Skills
- Experience with Linux and macOS.
- Basic networking knowledge and experience with system administration tools.
- Scripting skills in any relevant language (e.g., Bash, Python).
Personal Attributes
- Quick learner with a proactive attitude towards problem-solving.
- Patient and approachable, able to assist colleagues with varying levels of technical expertise.
- Strong organizational skills to manage hardware inventories and ensure timely setups.
Communication Skills
- Fluency in written and spoken English (company language).
- Ability to clearly explain technical concepts to non-technical users.
Working at Wincent
At Wincent, we foster a culture of transparency, ownership, and autonomy, where every team member is empowered to make a meaningful impact. We prioritize clear objectives and give you the freedom to innovate and grow within a supportive, high-performing environment.
We value exceptional TOP 1% talent over a perfect match to a job description. If our vision and values resonate with you, we’d love to hear from you. Don’t hesitate to reach out—let’s explore how you can be part of shaping the future of cryptocurrency trading with us!
